Frequently Asked Questions

How can I contact ErieMerch for support or inquiries?

Answer: You can reach out to our friendly customer support team by emailing support@eriemerch.com. We're here to assist you with any questions or concerns you may have.

Can I customize products with my own designs or logos?

Answer: Absolutely! ErieMerch offers customization options for many of our products. Reach out to us at customization@eriemerch.com to discuss personalized designs and branding.

What is your return policy?

Answer: We want you to love your ErieMerch products. If you're not completely satisfied, please review our hassle-free return policy for detailed information on returns, exchanges, and refunds.

How long does shipping typically take for orders placed on ErieMerch?

Answer: We understand you're excited to receive your Erie-themed treasures! Shipping times vary depending on your location and the selected shipping method. In general, domestic orders within the U.S. usually arrive within 3-7 business days.